Privacy Notice
Last updated 26 August 2026
This notice explains how Solve Media Pte. Ltd. ("Solve", "we", "us") collects, uses, and protects personal data under Singapore's Personal Data Protection Act 2012 (PDPA).
Data controller
Solve Media Pte. Ltd. (UEN 202302527G), Level 11, Marina Bay Financial Centre Tower 1, 8 Marina Boulevard, Singapore 018981, is the data controller for personal data collected through this website.
What we collect
We collect two categories of personal data: (1) aggregate, cookieless analytics data collected through Umami, none of which identifies an individual visitor; and (2) personal data you choose to provide through our enquiry form, including your name, email address, optional company or project, enquiry type, and message. Cloudflare Turnstile also processes technical data needed to detect automated submissions.
Purpose of collection
We use analytics data to understand which pages are useful and to improve the site. We use enquiry data to handle your message and, where appropriate, to assess and progress the mandate you have described. Turnstile data is used to protect the form from abuse.
Retention
The website does not store enquiry submissions in a database. Form submissions are delivered through Cloudflare Email Service and retained in the receiving mailbox under our internal retention practice. Umami keeps aggregate analytics data under its own standard retention settings, and none of it links back to an identifiable individual.
Your PDPA rights
Under the PDPA, you may request access to the personal data we hold about you, request correction of inaccurate data, and withdraw any consent you have given for its collection, use, or disclosure, subject to legal and contractual restrictions. Choose Privacy / data request in the contact form to exercise these rights.
Data Protection Officer
Choose Privacy / data request in the contact form to contact our Data Protection Officer.
Analytics and cookies
This site uses Umami, a cookieless analytics tool. Umami does not set tracking cookies and does not collect personal data that identifies an individual visitor. We use no third-party advertising trackers on this site.
Changes to this notice
We update this notice when our practices or the law change. This page shows the current version.